FREQUENTLY ASKED QUESTIONS

    Welcome to The Ozarker Lodge! Here's a little information so you can get to know us better.

    If there's anything else we can do to make your stay amazing, please let our friendly team know. Give us a ring 417.348.1683 or send us a note info@theozarkerlodge.com. 

    We kindly ask that you have a great time.

     

    Check In & Check Out

    Check in: 4:00pm Your adventure begins when you check in to The Ozarker.

    • Guests are required to show a photo ID and credit card at check in
    • Want to make your stay even better? Ask the Front Desk about room upgrades, late check out or a private fireplace experience

    Check out: 11:00am We're sorry to see you go. We hope you'll stay with us again.

    Storeroom Coffee + Wine

    Enjoy a taste of local flavors at Storeroom, The Ozarker Lodge's coffee and wine bar. With specialty coffee, rotating beer on tap, natural wines, merch, and local treats such as Grandma Ruth’s Cinnamon Rolls and Silver Dollar City’s salt-water taffy, there's something for everyone.

    • Coffee & Pastries: 6:00am - midnight
    • Beer & Wine: 11:00am - midnight

    Start your day off right with a complimentary continental breakfast daily, our treat!

    Pups Welcome

    Welcome to The Ozarker Lodge - where tails wag and adventures begin. We have plenty of outdoor areas for your pooch to sniff around and cozy rooms perfect for an afternoon nap.

    • The Ozarker Lodge accepts two dogs up to 40 lbs in designated ground floor rooms for an additional fee of $25 per pet, per night.

    Mercantile

    Take a piece of The Ozarks home with you at Storeroom's mercantile shop, offering Ozarker merchandise and local products that feature craftsmanship from around the region. In addition to tasteful merchandise, find grab-and-go snacks and drinks ideal for guests of all ages

    Creekside

    Enjoy a unique creekside experience, nestled within the natural beauty of the Ozark Hills. Let your kids romp around on our natural playground, take a dip in our brand-new pool, or relax in our creekside soaking tubs. Special memories are sure to be made when you're roasting s'mores around a fire pit or making popcorn during movie nights poolside.

    • Outdoor Heated Pool: 9:00am - 11:00pm
    • Soaking Tubs: 9:00am - 11:00pm

    CANCELLATION POLICY

    Guests may cancel reservations up to 48 hours prior to check-in and reservation is fully refundable. If guest cancels within 48 hours prior to check-in then one night's room + tax will be charged.

    ***If non-refundable rate is booked, a full pre-payment is required during booking. No refund is available due to cancellation.***

    AMENITY FEE

    A $12 daily amentiy fee + tax is applied to all guest reservations. We proudly provide the following distinct inclusions:

    Daily continental breakfast
    Wi-Fi
    Self-parking
    Heated outdoor pool
    Cedar soaking tubs
    Outdoor firepits
    Natural creekside family playground
    Communal kitchenette and pantry
    Guest laundry

    Note: EV Chargers available for an additional fee, price is $0.29 per kwh.